Fulfilment & Distribution
Sector Titles
ABOUT
Flexible Distribution
At Certus, fulfilment and distribution are designed to be as flexible as the card programmes we support. Many of our customers run multiple programmes at the same time, such as retail gift cards alongside membership or loyalty cards, and we manage each delivery route seamlessly under one roof.
From bulk delivery and store distribution to direct-to-customer mailing and on-demand fulfilment, we handle the final stage of delivery with accuracy, control and care. By keeping fulfilment closely aligned with production and assembly, we give customers greater visibility, fewer handovers and confidence that every card reaches the right destination in the right way.
Direct Delivery & Bulk Distribution
We can deliver finished cards and assemblies directly to you, either as a single bulk shipment or split across multiple locations in the UK or internationally. This approach is commonly used for central warehousing, store distribution or staged rollouts.
By managing distribution centrally, we help simplify logistics and reduce the burden of stock handling for our customers.
Direct-to-Customer Mailing
For membership, loyalty and personalised card programmes, we offer direct-to-customer mailing. Cards are produced, assembled and mailed directly to the end recipient, removing the need for internal handling or onward distribution.
This approach reduces operational overhead while ensuring cards are delivered securely, accurately and on time.
Multi-Channel Delivery
Some programmes, in particular Gift card programmes, often require more than one fulfilment route, and these can operate in parallel. Our fulfilment capabilities are designed to support a mix of delivery models within a single programme.
This includes:
- Shipping cards directly to you or to individual store locations
- Distributing cards to third-party gift card distributors
- Pick-and-pack fulfilment, where cards are held in stock and dispatched individually as customer orders are placed
- On-demand carrier printing, where cards are stocked, and carriers are printed at the point of fulfilment, allowing for personalised messaging such as greetings or occasion-based text
These flexible models allow programmes to scale, adapt and respond to demand without holding unnecessary stock.
On-Demand Stock Management
We also support stock-pull and on-demand fulfilment models, allowing individual retail locations to draw stock directly from our warehouse as required. This removes the need for local stock management and helps prevent over-ordering or shortages.
Through Ostium, our purpose-built platform, customers gain visibility and control over card stock, tracking and fulfilment activity, putting real-time oversight in their hands.
EXPRESS
Cost Efficient Mailing
Our mailing processes are designed to reduce distribution costs wherever possible. By sorting mail by postcode and optimising mailing routes, we reduce reliance on downstream sorting, helping lower postal costs that can be passed on to customers.
We work directly with a range of trusted postal and courier partners, including Royal Mail, UPS and specialist mailing providers. These relationships allow us to offer competitive rates, delivery tracking and reliable service across the UK and internationally.